1. Who We Are
Mobile Detailing NC provides professional mobile car detailing services across North Carolina. Our goal is to make your car look and feel brand new — all from the comfort of your home or business location.
Our website address is: mobiledetailingnc.com
2. Information We Collect
a. Information You Provide
When you contact us, book a service, or subscribe to our mailing list, we may collect:
• Your name
• Email address
• Phone number
• Service location
• Vehicle details
• Any additional notes you provide
b. Automatic Data Collection
When you visit our website, basic technical data may be collected automatically (via cookies or analytics), such as:
• Your IP address
• Browser type and version
• Pages visited and time spent
• Device information
This helps us improve website performance and provide a better experience for our visitors.
3. How We Use Your Information
We use the information we collect to:
• Respond to your inquiries and provide quotes
• Schedule and manage detailing appointments
• Send updates, offers, or newsletters (only if you subscribe)
• Improve our website and customer experience
• Prevent fraud and maintain security
We do not sell, rent, or trade your information to any third parties.
4. Email and SMS Communication
If you subscribe to our email or text updates, we may occasionally send:
• Promotions or discount codes
• Updates about our services or seasonal offers
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or replying “STOP” to our texts.
5. Payment Information
If payments are processed online, your financial details (like card information) are handled securely by our third-party payment processor. We do not store or have access to your full payment details.
6. Cookies
Our website may use cookies to improve your browsing experience, remember preferences, and analyze site traffic.
You can disable cookies through your browser settings if you prefer, though some parts of the website may not function properly without them.
7. Data Security
We use SSL (Secure Socket Layer) encryption and other security measures to protect your information during transmission and storage.
In the unlikely event of a data breach, we will take immediate steps to secure our systems and notify affected users as required by law.
8. Third-Party Services
We may use third-party tools or services such as:
• Google Analytics (to track anonymous website usage data)
• Email marketing platforms (to send newsletters and promotions)
These providers may have their own privacy policies, which we encourage you to review.
9. How Long We Keep Your Data
We keep your personal information only as long as necessary to:
• Fulfill the purpose it was collected for
• Comply with legal or tax obligations
You can request deletion of your personal data at any time (see Section 10).
10. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing communications
To make any such requests, please contact us at:
📧 Mobiledetailingnc@gmail.com
11. Legal Disclosure
We may disclose your personal information if required by law or if we believe it is necessary to protect our rights, comply with a legal process, or prevent fraud or abuse.